Contact your financial institution immediately if:

  • An ATM retained your ATM card
  • You need to change your personal identification number (PIN) for your ATM card
  • You have forgotten your PIN
  • Your ATM/debit card is lost or stolen
  • You are wondering about a fee you were charged for a transaction

If you are a financial institution and need more information about the SUM program, email us.

To find  NYCE ATM locations within the U.S., or to learn more about NYCE Payments Network, LLC, an FIS company, visit the NYCE website at